Showing posts with label vendor information. Show all posts
Showing posts with label vendor information. Show all posts

Monday, December 9, 2019

Gift Cards, Store Credit, Redelivery - Better than ever!

Hi everyone!
About a week ago, we updated our main store vending system with a massive overhaul thanks to our resident electric wizard and general all around genius, Ashur Constantine. All previous transactions from before the transition were preserved so don't worry! Your purchases are still recorded and can be redelivered any time still by using our redelivery terminals.

There are a few noticeable differences (improvements!) to make note of...

Gift cards and store credit are back and better than ever!
Gift cards can now be redeemed from -anywhere- and do not require you to be present at a terminal to redeem them. They still redeem as in-store credit, which you can check your balance of in-store at the main building right at the entrance.


Our new gift cards look like the image above. If yours looks different, you'll need to contact us to have it converted into a new one or the credit added manually to your account.

Click the sign below, which you'll find right below the gift card vendor, to get your balance, or right click and pay it to add to it!


You now have a customer page with all of your purchases!
Now when you click the redelivery terminal (right side only for now) you'll be directed to your personal customer page which will let you see all purchases you've made, gifts that have been sent to you and your current credit balance. You'll be able to click each purchase to redeliver it.

That's all of our news for now.
Keep an eye out for some exciting new animesh releases and collaborations coming very soon!

- Kalia

Sunday, April 15, 2018

Regarding the E2V Shut Down...

Hey everyone!

We've gotten a few concerned IMs from our customers regarding the E2V shutdown that has been announced. Some of you are concerned about your store credit, others gift cards. Whatever your worry is, here's hoping this next sentence puts you at ease.

Because JIAN utilizes a private server for our system, we are unaffected by the E2V shutdown.

This means that...
  • Your gift cards will work just fine, even after E2V shuts down their own server.
  • Gift cards can still be purchased and redeemed at our store.
  • Your store credit will remain entact.
  • Your purchases made via our system will still be recorded and re-deliverable (if not gacha).
  • Everything will keep on running smoothly for us even after May 31st, 2018.
While this is the case for JIAN, it may not be for other stores that utilized E2V as their vending system, so we can only speak for ourselves. You'll need to check with other stores for concerns over your gift cards and more with them.

Rest assured also that if and when we make a move to a new vending system, there will be an announcement on this blog and in our in-world update group regarding the move and what, if anything, might be necessary on your part as a customer. But hey, we've got Ashur workin' the thangs and the stuff and he knows what he do. 

Thank you as always for making us a part of your Second Life!

- Kalia